Accurate listings
Partners must supply truthful descriptions, current prices, capacity, location, inclusions and photos of the actual service. Do not claim an accreditation, licence, safety inspection, discount or rating without evidence. Images must be owned or licensed for publication and must not expose private guest documents or personal information.
Reviews and prohibited content
Reviews should describe a genuine service experience. Do not post fabricated or incentivised reviews without disclosure, impersonation, threats, harassment, discriminatory abuse, unlawful material or private personal data. Do not manipulate ranking or create false urgency.
Reporting and moderation
Report inaccurate listings, intellectual property concerns or harmful content through the contact form or published grievance contact. Include the page URL and the reason. Relevant material may be reviewed, corrected, restricted or removed. Contact support to request review of a moderation decision.